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Appliance Repair · AI front desk

Keep your business number. Nexara answers your calls.

An AI front desk for appliance repair companies that answers every call, gets the appliance and symptom details and books the service call.

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7-day free trial, no charge today. Never lose a customer because nobody picked up.

Speaks 30+ languages — switches to the caller's language and still logs the job details in English.

What a missed call costs a appliance repair company

  • You're behind a fridge or under a washer when three callers ring through.
  • A broken fridge or washer is urgent to the customer — they call until someone answers.
  • Callers price-shop diagnostic fees and book with whoever picks up first.
  • You repeat the same questions about brands, parts and warranty every day.

What Nexara does on the call

  • Answers on the first ring, 24/7, in a calm professional voice
  • Asks which appliance, the brand and what it's doing wrong
  • Captures name, callback number and the service address
  • Books the service call against your real calendar availability
  • Answers common questions from your own approved business knowledge
  • Texts the caller a confirmation and texts you the new lead

Set up in three steps

Keep your number

Enter the business number you already advertise and verify it with a code.

Forward your calls

Nexara shows you the exact forwarding steps for your phone. Nothing on your trucks or signs changes.

Nexara answers

Choose all calls, only unanswered calls, after hours, or a custom weekly schedule.

Urgent call handling

The calls that can't wait get treated that way

Nexara recognises urgency from the caller's own words, collects only what's essential, flags the lead as urgent, and alerts your on-call contact by text immediately instead of leaving it in a queue.

Treated as urgent

  • Fridge or freezer down with food spoiling
  • Washer leaking onto the floor
  • Gas range or dryer smelling of gas
  • Oven or appliance sparking or smoking

Simple monthly pricing — 7-day free trial

Start your 7-day free trial — no charge today, cancel any time. Every plan includes the AI receptionist, your existing business number and call forwarding.

Starter

For solo operators and small local businesses

$49/month

Included every month

AI voice minutes
100/mo
Text messages
500/mo
Business line
1
Team users
2
Calendars
1

Nexara never stops answering at your limit. Extra minutes are $0.20 each and extra texts $0.02 each.

  • 24/7 AI receptionist on every call
  • Keep your existing business number
  • Call forwarding setup
  • Lead capture and qualification
  • Appointment scheduling on your calendar
  • Business knowledge: services, hours, service area
  • Call transcripts and full call history
  • Basic call transfer
  • Basic analytics
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Professional

Most popular

For established service businesses with employees and higher call volume

$149/month

Included every month

AI voice minutes
500/mo
Text messages
2,000/mo
Business lines
3
Team users
10
Calendars
Unlimited

Nexara never stops answering at your limit. Extra minutes are $0.20 each and extra texts $0.02 each.

  • Everything in Starter
  • Urgent and emergency call detection
  • Instant escalation to your on-call contact
  • Advanced call routing and custom call rules
  • Department and employee transfers
  • Multiple calendars and staff scheduling
  • CRM and accounting sync
  • Advanced analytics
  • Priority support
Start 7-day trial

Elite

For high-volume and multi-location businesses

$399/month

Included every month

AI voice minutes
2,000/mo
Text messages
10,000/mo
Business lines
10
Team users
Unlimited
Calendars
Unlimited

Nexara never stops answering at your limit. Extra minutes are $0.20 each and extra texts $0.02 each.

  • Everything in Professional
  • Multi-location management and scheduling
  • Location-specific AI knowledge and routing
  • Location-level analytics
  • All supported integrations
  • Advanced routing and automation
  • Priority support
Start 7-day trial

Appliance Repair answering service questions

Do I have to give out a new number?

No. You keep advertising the number you use today and forward it to Nexara.

Will it quote my diagnostic fee?

Yes, if you entered it. Nexara only shares pricing you approved and never invents a number.

Does it record the make and model?

Yes. It asks for appliance, brand and symptoms so your tech arrives with the right parts information.

Can it only answer after hours?

Yes. Choose all calls, unanswered only, after hours, or a custom weekly schedule.

What if a caller wants a person?

Nexara transfers or escalates immediately and passes the conversation along.

Ready to stop missing appliance repair calls?

Create your workspace, keep your business number, and have Nexara answering today.

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