Auto repair · AI front desk
Keep your business number. Nexara answers your calls.
An AI front desk for auto repair shops that answers every call, gathers vehicle details and books the appointment.
7-day free trial, no charge today. Never lose a customer because nobody picked up.
Speaks 30+ languages — switches to the caller's language and still logs the job details in English.
Hear David answer a 2am emergency call
Burst pipe, flooded basement — flagged urgent and escalated.
Scripted demonstrations recorded with Nexara's own voice — not recordings of real customers.
What a missed call costs a auto repair shop
- The front desk is buried and the phone rings through to nobody.
- Techs stop work to answer status questions all day.
- Callers who can't get through drive to the next shop.
- Evening enquiries pile up until the morning rush.
What Nexara does on the call
- Answers every call, including the ones arriving at once
- Asks year, make, model, symptom and how the car is driving
- Captures name, callback number and vehicle details
- Books the appointment against your real bay availability
- Answers service, hours and location questions from your own knowledge
- Texts the customer a confirmation and sends you the lead
Set up in three steps
Keep your number
Enter the business number you already advertise and verify it with a code.
Forward your calls
Nexara shows you the exact forwarding steps for your phone. Nothing on your trucks or signs changes.
Nexara answers
Choose all calls, only unanswered calls, after hours, or a custom weekly schedule.
The calls that can't wait get treated that way
Nexara recognises urgency from the caller's own words, collects only what's essential, flags the lead as urgent, and alerts your on-call contact by text immediately instead of leaving it in a queue.
Treated as urgent
- Vehicle broken down and unsafe on a roadside
- Brakes or steering failing
- Smoke or burning smell while driving
- Customer stranded and needing a tow arranged
No catches. No lock-in.
What you get with Nexara, in plain terms.
Based in Upstate New York • Direct Founder Support
Founded and operated in Upstate New York by Astin Brown. When you have questions or need help setting up, you get direct support from the founder who built it.
Carrier-registered texting
Our texting is registered with US wireless carriers, so confirmations and follow-ups reach your customers instead of spam folders.
Keep your number and carrier
Works with your cell, office line or VoIP. No porting, no new phone system, nothing to install.
Month to month. No contracts.
Cancel any time from your billing page. No 12-month lock-in, no cancellation fees.
Your data stays yours
Every business gets its own private workspace. Your customers, calls and jobs are never visible to anyone else.
7-day free trial
Run it on your real phone line for a week before you pay anything.
Built for the trades
Made for 1-to-5 truck plumbing, HVAC, electrical and roofing shops — not a generic call center script.
Auto repair answering service questions
Do customers call a new number?
No. You keep your shop's number and forward it to Nexara.
Can it stop calls interrupting the bays?
Yes. Set it to answer everything, or only the calls nobody picks up.
Will it diagnose the car?
No. It captures the symptoms your techs need and answers only from your approved knowledge.
Can it quote a repair?
Only within your approved pricing guidance. Otherwise it books the inspection.
Does it book into our schedule?
Yes, against real availability from your connected calendar.
Can we read the calls later?
Yes. Transcripts, summaries and lead records are in your dashboard.
Ready to stop missing auto repair calls?
Create your workspace, keep your business number, and have Nexara answering today.
Create your workspace