Towing & Roadside · AI front desk
Keep your business number. Nexara answers your calls.
An AI front desk for towing and roadside companies that picks up every call, gets the vehicle and exact location, and gets your driver moving.
7-day free trial, no charge today. Never lose a customer because nobody picked up.
Speaks 30+ languages — switches to the caller's language and still logs the job details in English.
Hear David answer a 2am emergency call
Burst pipe, flooded basement — flagged urgent and escalated.
Scripted demonstrations recorded with Nexara's own voice — not recordings of real customers.
What a missed call costs a towing company
- A stranded driver at 2am hits voicemail and calls the next tow company on Google.
- Your driver is hooking up a vehicle on the shoulder and can't safely answer the phone.
- Callers can't describe where they are, and your dispatcher loses time going back and forth.
- Lockout, jump-start and tire calls pile up while you're already out on a tow.
What Nexara does on the call
- Answers on the first ring, 24/7, in a calm professional voice
- Asks what happened: breakdown, accident, lockout, flat tire or dead battery
- Captures the exact pickup location, cross streets or highway mile marker
- Records the vehicle make, model and color, and where it needs to be towed
- Answers common questions from your own approved business knowledge
- Texts you the dispatch details and texts the caller a confirmation
Set up in three steps
Keep your number
Enter the business number you already advertise and verify it with a code.
Forward your calls
Nexara shows you the exact forwarding steps for your phone. Nothing on your trucks or signs changes.
Nexara answers
Choose all calls, only unanswered calls, after hours, or a custom weekly schedule.
The calls that can't wait get treated that way
Nexara recognises urgency from the caller's own words, collects only what's essential, flags the lead as urgent, and alerts your on-call contact by text immediately instead of leaving it in a queue.
Treated as urgent
- Stranded on a highway shoulder or in a live traffic lane
- Vehicle in a ditch or after an accident
- Child or pet locked inside a vehicle
- Driver stranded alone at night or in severe weather
No catches. No lock-in.
What you get with Nexara, in plain terms.
Based in Upstate New York • Direct Founder Support
Founded and operated in Upstate New York by Astin Brown. When you have questions or need help setting up, you get direct support from the founder who built it.
Carrier-registered texting
Our texting is registered with US wireless carriers, so confirmations and follow-ups reach your customers instead of spam folders.
Keep your number and carrier
Works with your cell, office line or VoIP. No porting, no new phone system, nothing to install.
Month to month. No contracts.
Cancel any time from your billing page. No 12-month lock-in, no cancellation fees.
Your data stays yours
Every business gets its own private workspace. Your customers, calls and jobs are never visible to anyone else.
7-day free trial
Run it on your real phone line for a week before you pay anything.
Built for the trades
Made for 1-to-5 truck plumbing, HVAC, electrical and roofing shops — not a generic call center script.
Simple monthly pricing — 7-day free trial
Start your 7-day free trial — no charge today, cancel any time. Every plan includes the AI receptionist, your existing business number and call forwarding.
Starter
For solo operators and small local businesses
$49/month
Included every month
- AI voice minutes
- 100/mo
- Text messages
- 500/mo
- Business line
- 1
- Team users
- 2
- Calendars
- 1
Nexara never stops answering at your limit. Extra minutes are $0.20 each and extra texts $0.02 each.
- 24/7 AI receptionist on every call
- Keep your existing business number
- Call forwarding setup
- Lead capture and qualification
- Appointment scheduling on your calendar
- Business knowledge: services, hours, service area
- Call transcripts and full call history
- Basic call transfer
- Basic analytics
Professional
For established service businesses with employees and higher call volume
$149/month
Included every month
- AI voice minutes
- 500/mo
- Text messages
- 2,000/mo
- Business lines
- 3
- Team users
- 10
- Calendars
- Unlimited
Nexara never stops answering at your limit. Extra minutes are $0.20 each and extra texts $0.02 each.
- Everything in Starter
- Urgent and emergency call detection
- Instant escalation to your on-call contact
- Advanced call routing and custom call rules
- Department and employee transfers
- Multiple calendars and staff scheduling
- CRM and accounting sync
- Advanced analytics
- Priority support
Elite
For high-volume and multi-location businesses
$399/month
Included every month
- AI voice minutes
- 2,000/mo
- Text messages
- 10,000/mo
- Business lines
- 10
- Team users
- Unlimited
- Calendars
- Unlimited
Nexara never stops answering at your limit. Extra minutes are $0.20 each and extra texts $0.02 each.
- Everything in Professional
- Multi-location management and scheduling
- Location-specific AI knowledge and routing
- Location-level analytics
- All supported integrations
- Advanced routing and automation
- Priority support
Towing & Roadside answering service questions
Do I have to give out a new number?
No. You keep advertising the number you use today and forward it to Nexara. Callers never see a different number.
Will it quote my tow rates?
Only rates you approved during setup. Nexara never invents a price; anything else is captured and passed to you.
How does it handle someone stranded on the highway?
It recognises urgency from the caller's own words, collects the location and vehicle details quickly, flags the call urgent and texts your on-call driver right away.
Can it only answer at night or when I'm busy?
Yes. Choose all calls, unanswered calls only, after hours, or a custom weekly schedule.
What if a caller wants a person?
Nexara transfers or escalates immediately and passes the full conversation along.
Ready to stop missing towing & roadside calls?
Create your workspace, keep your business number, and have Nexara answering today.
Create your workspace