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Plumbing · AI front desk

Keep your business number. Nexara answers your calls.

An AI front desk for plumbers that picks up every call day or night, finds out what broke, captures the lead and books the job.

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Never lose a customer because nobody picked up.

What a missed call costs a plumbing company

  • A burst pipe at 11pm goes to voicemail, and the homeowner calls the next plumber in the list.
  • You're under a sink with wet hands while three new callers ring through.
  • Saturday and Sunday calls pile up until Monday, by which point the job is gone.
  • Quick questions about drain cleaning and water heaters eat your whole afternoon.

What Nexara does on the call

  • Answers on the first ring, 24/7, in a calm professional voice
  • Asks what's leaking or blocked, and how bad it is right now
  • Captures name, callback number, address and the problem
  • Books the appointment against your real calendar availability
  • Answers common questions from your own approved business knowledge
  • Texts the caller a confirmation and texts you the new lead

Set up in three steps

Keep your number

Enter the business number you already advertise and verify it with a code.

Forward your calls

Nexara shows you the exact forwarding steps for your phone. Nothing on your trucks or signs changes.

Nexara answers

Choose all calls, only unanswered calls, after hours, or a custom weekly schedule.

Urgent call handling

The calls that can't wait get treated that way

Nexara recognises urgency from the caller's own words, collects only what's essential, flags the lead as urgent, and alerts your on-call contact by text immediately instead of leaving it in a queue.

Treated as urgent

  • Burst pipe or flooding basement
  • Sewage backing up into the house
  • No water in the whole property
  • Gas water heater smelling of gas

Simple monthly pricing

Every plan includes the AI receptionist, your existing business number and call forwarding. Included voice minutes and texts are listed on each plan.

Starter

$49/month

  • 1 business line
  • 100 included AI voice minutes
  • 500 texts
  • 2 team users
  • 1 connected business line
  • 100 AI voice minutes/month
  • 500 SMS/month
  • 2 team users
  • 1 calendar connection
  • 24/7 AI receptionist
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Professional

Most popular

$149/month

  • 3 business lines
  • 500 included AI voice minutes
  • 2,000 texts
  • 10 team users
  • Up to 3 connected business lines
  • 500 AI voice minutes/month
  • 2,000 SMS/month
  • 10 team users
  • Multiple calendars & staff scheduling
  • Everything in Starter
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Elite

$399/month

  • 10 business lines
  • 2,500 included AI voice minutes
  • 10,000 texts
  • Unlimited team users
  • Up to 10 connected business lines/locations
  • 2,500 AI voice minutes/month
  • 10,000 SMS/month
  • Unlimited team users
  • Everything in Professional
  • Multi-location management
Get started

Plumbing answering service questions

Do I have to give out a new phone number?

No. You keep advertising the same business number you use today. You forward that number to Nexara, and Nexara answers the calls behind the scenes.

Can it only pick up the calls I miss?

Yes. You choose the answering mode: every forwarded call, only the calls nobody answers, after-hours only, or a custom weekly schedule.

How does Nexara know my prices and services?

You add your services, pricing guidance and FAQs during setup. Nexara only answers from what you approved, and never invents a price or a policy.

What happens with an emergency call?

Urgent calls are recognised from the caller's own words, marked urgent, and your on-call contact is alerted straight away instead of waiting in a queue.

Can it book into my calendar?

Yes. Connect your calendar during setup and appointments are checked against real availability and pushed as calendar events, so you don't get double booked.

What if a caller wants a human?

Nexara hands off. It can transfer the caller and it escalates whenever someone asks for a person, sounds frustrated, or asks something outside your business knowledge.

Ready to stop missing plumbing calls?

Create your workspace, keep your business number, and have Nexara answering today.

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