Plumbing · AI front desk
Keep your business number. Nexara answers your calls.
An AI front desk for plumbers that picks up every call day or night, finds out what broke, captures the lead and books the job.
7-day free trial, no charge today. Never lose a customer because nobody picked up.
Speaks 30+ languages — switches to the caller's language and still logs the job details in English.
Hear David answer a 2am emergency call
Burst pipe, flooded basement — flagged urgent and escalated.
Scripted demonstrations recorded with Nexara's own voice — not recordings of real customers.
What a missed call costs a plumbing company
- A burst pipe at 11pm goes to voicemail, and the homeowner calls the next plumber in the list.
- You're under a sink with wet hands while three new callers ring through.
- Saturday and Sunday calls pile up until Monday, by which point the job is gone.
- Quick questions about drain cleaning and water heaters eat your whole afternoon.
What Nexara does on the call
- Answers on the first ring, 24/7, in a calm professional voice
- Asks what's leaking or blocked, and how bad it is right now
- Captures name, callback number, address and the problem
- Books the appointment against your real calendar availability
- Answers common questions from your own approved business knowledge
- Texts the caller a confirmation and texts you the new lead
Set up in three steps
Keep your number
Enter the business number you already advertise and verify it with a code.
Forward your calls
Nexara shows you the exact forwarding steps for your phone. Nothing on your trucks or signs changes.
Nexara answers
Choose all calls, only unanswered calls, after hours, or a custom weekly schedule.
The calls that can't wait get treated that way
Nexara recognises urgency from the caller's own words, collects only what's essential, flags the lead as urgent, and alerts your on-call contact by text immediately instead of leaving it in a queue.
Treated as urgent
- Burst pipe or flooding basement
- Sewage backing up into the house
- No water in the whole property
- Gas water heater smelling of gas
No catches. No lock-in.
What you get with Nexara, in plain terms.
Based in Upstate New York • Direct Founder Support
Founded and operated in Upstate New York by Astin Brown. When you have questions or need help setting up, you get direct support from the founder who built it.
Carrier-registered texting
Our texting is registered with US wireless carriers, so confirmations and follow-ups reach your customers instead of spam folders.
Keep your number and carrier
Works with your cell, office line or VoIP. No porting, no new phone system, nothing to install.
Month to month. No contracts.
Cancel any time from your billing page. No 12-month lock-in, no cancellation fees.
Your data stays yours
Every business gets its own private workspace. Your customers, calls and jobs are never visible to anyone else.
7-day free trial
Run it on your real phone line for a week before you pay anything.
Built for the trades
Made for 1-to-5 truck plumbing, HVAC, electrical and roofing shops — not a generic call center script.
Plumbing answering service questions
Do I have to give out a new phone number?
No. You keep advertising the same business number you use today. You forward that number to Nexara, and Nexara answers the calls behind the scenes.
Can it only pick up the calls I miss?
Yes. You choose the answering mode: every forwarded call, only the calls nobody answers, after-hours only, or a custom weekly schedule.
How does Nexara know my prices and services?
You add your services, pricing guidance and FAQs during setup. Nexara only answers from what you approved, and never invents a price or a policy.
What happens with an emergency call?
Urgent calls are recognised from the caller's own words, marked urgent, and your on-call contact is alerted straight away instead of waiting in a queue.
Can it book into my calendar?
Yes. Connect your calendar during setup and appointments are checked against real availability and pushed as calendar events, so you don't get double booked.
What if a caller wants a human?
Nexara hands off. It can transfer the caller and it escalates whenever someone asks for a person, sounds frustrated, or asks something outside your business knowledge.
Ready to stop missing plumbing calls?
Create your workspace, keep your business number, and have Nexara answering today.
Create your workspace