AI front desk for service businesses

Keep your business number. Nexara answers your calls.

Your AI receptionist answers 24/7, captures every lead, books appointments, and escalates urgent calls to a real person. Never lose a customer because nobody picked up.

7-day free trial on every plan — no charge today, cancel any time.

Answers in about 2 secondsNo press-1 phone menusSpeaks 30+ languagesBooks on your real calendar

Hear David answer a 2am emergency call

Burst pipe, flooded basement — flagged urgent and escalated.

Sample call
Same voice your callers hear

Scripted demonstrations recorded with Nexara's own voice — not recordings of real customers.

Call the receptionist yourself

Answers in about two seconds. No menus, no press one.

Live now
(607) 602-1421

2.5-minute test line — it wraps up on its own so the line stays open for everyone.

Try asking about weekend availability, whether they cover your town, or say you have a burst pipe and listen to how the call is handled.

This is a real Nexara line already answering for a plumbing company, so it greets you as that business. Standard call rates apply.

Your Command Center — simple from day one

Tap around. This is what you open between jobs to see what Nexara handled for you.

NEXARA
6

Owner Command Center

Brown's Plumbing · America/New_York

New activity
Calls handled

14

Missed calls

0

Rescues in flight

1

Attributed recovery

$2,340

Needs attention

Burst pipe — basement flooding

Mike Halloran · 4m ago

urgent

Today's schedule

  • A/C tune-up

    9:00 AM · Dana Ortiz

    confirmed
  • Drain clearing

    11:00 AM · Karen Fields

    booked

Example content for illustration.

Set up in three steps

No new phone number. No new equipment. No technical knowledge needed.

Keep your number

Enter the business number you already advertise. We verify it with a quick code.

Forward your calls

Nexara shows you the exact steps for your phone. Nothing on your trucks, website or ads changes.

Nexara answers

Choose all calls, only unanswered calls, after hours, or a custom weekly schedule.

Works with the phone you have now

Setup is one forwarding change on the line you already advertise. Nothing else about your business changes.

Any phone, any carrier

Mobile, landline or VoIP — if your line can forward calls, Nexara works with it.

Forwarding only, no porting

You keep ownership of your number. We never move it away from your carrier.

Nothing to install

No new handset, no app for your crew, no changes to trucks, ads or your website.

Reversible any time

Turn forwarding off and calls ring your phone exactly like they do today.

Answers every call

A real spoken back-and-forth — not a phone tree. David collects the caller's name, number, address and problem.

Missed Call Rescue

Unanswered calls trigger an automatic text follow-up so no opportunity slips away.

Emergency detection

Flooding, gas leaks, no-heat calls are recognised as urgent and escalated to your on-call contact immediately.

Unified inbox

Calls, texts, emails and chats land in one thread per customer with AI-handling and human handoff states.

Appointment booking

Checks your real calendar availability, books the slot, sends confirmation and reminder texts.

Revenue tracking

See exactly how many leads were captured, booked, and recovered — with real numbers from your workspace.

How Nexara compares to the two usual options

Nexara's price comes straight from our live plans. The other two columns are typical market ranges for the United States — check your own quotes, they vary by area.

Nexara AI front desk

Nexara
Typical monthly cost
From $49/month, flat
Hours covered
24/7, weekends and holidays
Answer speed
Picks up in about 2 seconds
Knows your services, hours and service area
Yes — from your own setup
Books on your real calendar
Yes, checks live availability
Urgent calls escalated instantly
Texts and calls your on-call contact
Languages
30+, switches mid-call
Transcript and summary of every call
Every call, searchable
Sick days, turnover, training
None

Answering service

Typical monthly cost
$200–$1,200, often per minute
Hours covered
Usually after-hours only
Answer speed
Hold queues at peak times
Knows your services, hours and service area
Reads from a short script
Books on your real calendar
Takes a message instead
Urgent calls escalated instantly
Varies by package
Languages
English, sometimes Spanish
Transcript and summary of every call
Message notes only
Sick days, turnover, training
Staff rotates constantly

In-house receptionist

Typical monthly cost
$2,800+ in wages and payroll
Hours covered
Business hours
Answer speed
Depends who's free
Knows your services, hours and service area
Yes, once trained
Books on your real calendar
Yes
Urgent calls escalated instantly
Only while on shift
Languages
Whatever your staff speaks
Transcript and summary of every call
Handwritten notes
Sick days, turnover, training
Hiring and retraining

The same missed call, two very different endings

Without Nexara

  • Phone rings while you're under a sink
  • Caller hits voicemail after five rings
  • Most callers hang up and dial the next company
  • You hear about it hours later, if at all
  • The job goes to somebody else

With Nexara

  • Answered on the first ring, day or night
  • David listens and works out what's actually wrong
  • Name, number, address and the problem written down
  • Booked on your calendar, or your on-call tech gets a text
  • You wake up to the job already captured
Example scenarios

Real calls. Real jobs captured.

These are the everyday moments where a 1-to-5 truck shop loses work: hands full, after hours, or three calls at once. Here is what Nexara does in each one.

Plumbing & Drain
2 trucks
Tampa, FL

Water heater call caught mid-job

Owner is under a crawlspace with both hands busy. A leaking water heater call comes in.

Nexara picks up on the first ring, gets the name, the address and what is leaking, then books the visit. The owner sees the whole conversation when he climbs out.

HVAC & Heating
3 trucks
Columbus, OH

11 PM no-heat call handled

A no-heat call lands at 11 PM in January with an elderly resident in the house.

Nexara recognizes it as urgent, collects the address, and texts the on-call tech right away. Routine calls wait until morning instead of waking anyone up.

Electrical
Owner-operator
Dallas, TX

Panel upgrade inquiry captured

Owner is inside a breaker panel and cannot answer. A homeowner calls about a 200-amp service upgrade.

The call gets answered, the details get written down, and a quote request is waiting in Leads instead of going to the next electrician on the list.

Roofing & Exterior
4 trucks
Charlotte, NC

Storm-day call spike absorbed

A hailstorm rolls through and nine people call within the same twenty minutes.

Every caller is answered at the same time on their own line. Nobody hears a busy signal, and each request shows up as its own lead.

Illustrative examples of how Nexara handles these calls — not customer testimonials. Customer reviews appear here once shops agree to be featured.

What lands on your phone

You do not have to sit in a dashboard. While you are under a sink or on a roof, Nexara texts you what happened and what it did about it.

  • Urgent calls reach you immediately, with the caller's number ready to tap.
  • Booked jobs arrive confirmed, already on your calendar.
  • Every other call still lands in your Command Center with a transcript.
Nexara alerts
Example

Urgent call

Burst pipe flooding a basement. Marcus Hill, (555) 014-2210, 48 Cedar St. Water is still running — he could not find the shutoff. Flagged urgent, on-call contact notified 20 seconds ago.

Tap to call Marcus

Job booked

AC tune-up booked for Tuesday, 8:00am–12:00pm. Megan Alvarez, (555) 014-2188, 12 Birch Lane. Added to your calendar, confirmation text sent.

Example messages — not real customer data.

What are missed calls costing you?

Move the two sliders to your own numbers.

$450
4

Work walking away each month

$7,740

That's 4 missed calls a week at $450 a job. One rescued job covers the subscription for the month.

Estimate based only on the numbers you entered (calls x job value x 4.3 weeks). Not a guarantee of results.

Setup takes about ten minutes. You keep your number — nothing on your trucks, website or ads changes.

Simple monthly pricing — 7-day free trial

Start your 7-day free trial — no charge today, cancel any time. Every plan includes the AI receptionist, your existing business number and call forwarding.

Starter

For solo operators and small local businesses

$49/month

Included every month

AI voice minutes
100/mo
Text messages
500/mo
Business line
1
Team users
2
Calendars
1

Nexara never stops answering at your limit. Extra minutes are $0.20 each and extra texts $0.02 each.

  • 24/7 AI receptionist on every call
  • Keep your existing business number
  • Call forwarding setup
  • Lead capture and qualification
  • Appointment scheduling on your calendar
  • Business knowledge: services, hours, service area
  • Call transcripts and full call history
  • Basic call transfer
  • Basic analytics
Start 7-day trial

Professional

Most popular

For established service businesses with employees and higher call volume

$149/month

Included every month

AI voice minutes
500/mo
Text messages
2,000/mo
Business lines
3
Team users
10
Calendars
Unlimited

Nexara never stops answering at your limit. Extra minutes are $0.20 each and extra texts $0.02 each.

  • Everything in Starter
  • Urgent and emergency call detection
  • Instant escalation to your on-call contact
  • Advanced call routing and custom call rules
  • Department and employee transfers
  • Multiple calendars and staff scheduling
  • CRM and accounting sync
  • Advanced analytics
  • Priority support
Start 7-day trial

Elite

For high-volume and multi-location businesses

$399/month

Included every month

AI voice minutes
2,000/mo
Text messages
10,000/mo
Business lines
10
Team users
Unlimited
Calendars
Unlimited

Nexara never stops answering at your limit. Extra minutes are $0.20 each and extra texts $0.02 each.

  • Everything in Professional
  • Multi-location management and scheduling
  • Location-specific AI knowledge and routing
  • Location-level analytics
  • All supported integrations
  • Advanced routing and automation
  • Priority support
Start 7-day trial

Questions owners ask us first

No catches. No lock-in.

What you get with Nexara, in plain terms.

Based in Upstate New York • Direct Founder Support

Founded and operated in Upstate New York by Astin Brown. When you have questions or need help setting up, you get direct support from the founder who built it.

Carrier-registered texting

Our texting is registered with US wireless carriers, so confirmations and follow-ups reach your customers instead of spam folders.

Keep your number and carrier

Works with your cell, office line or VoIP. No porting, no new phone system, nothing to install.

Month to month. No contracts.

Cancel any time from your billing page. No 12-month lock-in, no cancellation fees.

Your data stays yours

Every business gets its own private workspace. Your customers, calls and jobs are never visible to anyone else.

7-day free trial

Run it on your real phone line for a week before you pay anything.

Built for the trades

Made for 1-to-5 truck plumbing, HVAC, electrical and roofing shops — not a generic call center script.

Speaks 30+ languages automaticallyEvery call transcribed and logged

Stop missing calls. Start capturing jobs.

Create your workspace, keep your business number, and have Nexara answering today.

Create your workspace
Call the live demo (607) 602-1421